Privacy Policy

BritishRooms.co.uk (“BritishRooms”, “we”, “us”, or “our”)
Last updated: 20 October 2025

1. Introduction

BritishRooms.co.uk respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and share your data when you use our website, services, or mobile applications (together referred to as the “Platform”).

By using the Platform, you agree to this Privacy Policy. If you do not agree, please do not use our services.

2. Who We Are

BritishRooms.co.uk is an online platform designed to help people find rooms, flatmates, and property listings across the United Kingdom.

Our contact details:
BritishRooms.co.uk
Email: info@BritishRooms.co.uk

3. Information We Collect

We may collect and process the following types of personal information:

a) Information you provide directly

Your name, email address, phone number, and password when creating an account
Profile information (e.g. bio, photo, location, preferences)
Payment and billing information (if you use paid services)
Messages sent via our internal messaging system
Any information you provide when contacting us or posting a listing

b) Information collected automatically

When you visit the Platform, we may automatically collect:

IP address and device information
Browser type and version
Pages visited, time spent, and actions taken
Cookies and similar tracking technologies (see section 9)

c) Information from third parties

We may receive information from third parties, such as:

Payment processors (e.g. Stripe, PayPal)
Social media accounts if you log in through them
Advertising and analytics partners

4. How We Use Your Information

We use your personal information to:

Create and manage your user account
Verify your identity and protect against fraud
Provide access to our platform and its features
Process payments and subscriptions
Display your listings and allow contact between users
Respond to your queries and support requests
Send important service updates and notifications
Improve our services, features, and user experience
Comply with legal obligations

We only process your personal data when we have a lawful basis under data protection laws, including consent, contract necessity, or legitimate interest.

5. Sharing Your Information

We may share your information in the following situations:

With other users: Information on your public profile (e.g. name, location, description, photo) is visible to other users.
With service providers: We work with trusted partners that help us operate our website, process payments, send emails, and analyze usage.
With legal authorities: When required to comply with the law, prevent fraud, or protect our rights.
In business transfers: If BritishRooms.co.uk is sold, merged, or restructured, your information may be transferred as part of that transaction.

We never sell your personal data to third parties for marketing purposes.

6. Data Retention

We retain your personal data only for as long as necessary to provide our services or as required by law.
When your account is deleted, certain data may be retained for a limited time for legal, tax, or security purposes.

7. Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.
However, no system is 100% secure, and you acknowledge that the internet carries inherent risks.

8. Your Rights

Under UK data protection law (UK GDPR and the Data Protection Act 2018), you have the following rights:

Access your personal data (“subject access request”)
Correct or update inaccurate data
Delete your data (“right to be forgotten”)
Restrict or object to processing
Request data portability
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk

You can exercise your rights by contacting us at [Insert contact email address].

9. Cookies and Tracking

We use cookies and similar technologies to:

Keep you logged in
Remember preferences and settings
Analyze website traffic and performance
Deliver relevant advertisements

You can manage or delete cookies through your browser settings. For more details, see our Cookie Policy.

10. Communications

We may send you:

Service messages (account verification, password reset, updates)
Optional marketing emails (you can unsubscribe at any time)

We will never send spam or share your contact details with advertisers without your consent.

11. International Data Transfers

Your personal information may be transferred and processed outside the UK.
Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK government.

12. Children’s Privacy

The Platform is not intended for users under the age of 18.
We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such data, please contact us immediately.

13. Changes to This Policy

We may update this Privacy Policy occasionally.
Any changes will be posted on this page with a new “Last updated” date.
Continued use of the Platform after changes are made constitutes your acceptance of the updated terms.

14. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:

BritishRooms.co.uk
Email: info@BritishRooms.co.uk